'Promoting digital innovation'
- Building a bridge of trust between the Citizens and the State through efficient, transparent and open e-Governance
- Advises on and manages the State IT infrastructure
- Spearhead the digital transformation of the State by ensuring stronger governance, prioritization and coordination of ICT development
- Eradicate the issue of digital divide by strengthening the services through Akshaya, FRIENDS, Citizen Contact Center etc in a simpler and intuitive way
- Building better e-Government Infrastructure through State Data Centre, Kerala State Wide Area Network, Mobile Service Delivery Platform etc
- Empowering people through giving them digital access to the information & e-Services by means of platforms like e-District, State Service Delivery Gateway etc
- E-Governance enabler by supporting the implementation of significant State initiatives like Kerala Fiber Optic Network (KFON), Public Wi-Fi etc
- Ensures secure authenticated transactions between the Government and Suppliers through online procurement services like e-Procurement & Central Procurement that are aimed at best value for money, timely and accurate payment.
- Empowering employees in the administration as well as the implementation level through Capacity Building programmes
- Enhanced service delivery mechanism through district level administration
- An expert advisor for Government on Policy/Standards/Procedures formulation process
- Performs service-wide IT master planning