Kerala IT Policy 2017 (Draft)

Department of Electronics & Information Technology

Govt. of Kerala
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3.8. Mobile Governance

To provide the e-Governance services at the fingertips of citizens, Kerala is adopting mobile first approach for e-Governance services in line to Digital Kerala Vision by leveraging high mobile penetration and coverage in the state. Malayalam shall be the basic language in these applications and shall also have English and languages of other language minorities. The objectives of Mobile Governance are :

  1. Enable mobile services for ease of access to e-Governance services from existing e-Governance systems.
  2. Adopt mobile first approach for new systems or services offered.
  3. Enable additional utility services through mobile for ease of access to citizens
  4. To leverage mobile as one of the media to communicate and interact with citizens.
  5. Leverage IOT and Social Media for effective planning and delivery of services.



Citizen Service Centres e-Procurement system of Kerala

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