Department of Electronics & Information Technology
Government shall attempt to make online, as many services as possible and high volume shall be made across the counter services. Certificates of a one-time issue nature shall be proactively done and kept in a state digital repository with easy search and retrieve provisions. The State shall also attempt to move on to a certificate less system wherein the citizen data is automatically retrievable by the user’s system from a common citizen data base. Common utility centres shall register the public feedback and corrective measures will be undertaken promptly.