Kerala IT Policy 2017 (Draft)

Department of Electronics & Information Technology

Govt. of Kerala
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4.4.5.3. Friends (Janasevanakendras)

Now limited services are offered through these centres. Further the front offices of the municipalities which run such citizen facilitation centers and the customer care offices of all the government and related offices will be enabled to become Citizen Service centers extending all services now offered through Akshaya at a unified rate. Touch screen kiosks shall be provided at key locations for public to access information regarding government services and also register their applications/grievances. These Kiosks shall also serve as Free WIFI hots pots.



Akshaya - Banking KIOSK Model State Call Centre