Kerala IT Policy 2017 (Draft)

Department of Electronics & Information Technology

Govt. of Kerala

4.4.3. State Service Delivery Portal

The State Service Delivery Gateway project has been formulated under the National e-Governance Plan (NeGP) to fulfil the vision of providing easy and convenient services to the citizens through remote access primarily through Common Service Centers (CSCs) and enabling the State Portal (by implementing the key components State Portal viz. SSDG, electronic Form ("eForms"), Application and Computing Infrastructure). Additional objectives that are specific to SSDG are :

  1. Delivery of services on demand to Citizen and Business through State Portal
  2. Seamless integration across departments and services for effective delivery of services through portal
  3. Monitoring the number of services delivered through state portal and its details for effective planning and for identifying improvement opportunities.
  4. Leverage Social Media for effective governance.
  5. Unified face for all government services offered through state portal.

e-Governance Service Delivery Mobile Governance