Kerala IT Policy 2017 (Draft)

Department of Electronics & Information Technology

Govt. of Kerala

4.4.2. e-Governance Service Delivery

State is embarking on its journey to offer an “Omni-channel experience” of all its e-Governance services through state portal, mobile applications, Akshaya / CSCs and through Integrated Citizen call centres. The objective is to setup and and operationalise an effective Single Window for services supported by the core infrastructure and systems. The SSDG shall be integrated to the Mobile gateway.

State IT Infrastructure State Service Delivery Portal