Status of the Project

A common Service Delivery Platform and implementing pilot services are in progress. A shortcode '537252' - by typig KERALA in the non qwerty mobile keypad has been opened across all the mobile network operators. A common SMS Platform for the Government has been developed which serves as the backbone of all the M-gov services have been developed and deployed and is available at www.esms.kerala.gov.in

Sucessfully provided SSLC results over Mobile ( SSLC <space> <<reg No>>)

Sucessfully provided HSC results over Mobile ( HSC <space> <<reg no>>)

The entrance results is being provided over mobile (KEAM <space> <<regno>>)

M-Governance: Introduction

The State of Kerala has always been a role model for all other states when it comes to the utilization of ICT technologies to reach out to its citizens and the business community. A number of initiatives taken up in this regard and the National e-Governance Plan (NeGP) has enabled the Kerala State to be at the forefront in implementing ICT projects. The infrastructure that has already been built up like the State Data Center, KSWAN, Akshaya (CSC) etc. will provide the perfect platform for the State to take its functioning to the next higher level of Governance namely M-Governance.

E-Governance is all about making available conventional Government services to the citizens through Internet portals, through Internet connected computers.

M-Governance is defined as the strategy and implementation involving the utilization of all kinds of wireless and mobile technology services, applications and devices for improving benefits for citizens, business and all Government units. The rapid diffusion of mobile ICT gadgets such as laptops, mobile phones, PDAs (Personal Digital Assistants), along with emails, instant messaging and other networking services have rapidly fuelled the mobilization of interaction. People, vehicles, air traffic, post and information have become more and more mobile around the world and our society is increasingly being recognized as a nomadic or mobile society. All these clearly indicate the burgeoning public interest in mobility and various issues relating to ‘being mobile.’ Mobility is being regarded as a new paradigm in computing. The mobile revolution will soon outpace the Internet revolution. The new paradigm shift will be marked by mobile, "Always- on" citizens, government, as well as the transient on-line communities.

In order to take the full advantage of the mobile and wireless ICT technology as well as dealing with the fluidity of the interaction with the mobile society and a booming mobile usage rates, the Kerala State Government has initiated action to set up about 20 m-Government Services offered by 8 departments identified for pilot level implementation and to deliver services though mobile phones accessible to the citizens in the field, in the street, at home or other convenient locations on a 24 x 7 basis, rather than the users having to visit Government offices or log on to the Internet portals to access services. KSITM is working on several projects to deliver various services to the public using mobile phones. KSITM's objective is to make it possible for people of Kerala to access different kinds of information, and eventually even equip them to effect payments of bills, using their mobile phones.

M-Administration services that can be offered

• Use of mobile devices by government officials working in the field to improve their communication with the office. (Enforcement Automation - Motor Vehicle Department, GoK)
  
• Provision of location-sensitive emergency and other time-critical public information to citizens via mobile phones.
• Provision or request of traffic information and police information about runaway criminals and stolen cars.
• Reminders to mobile about payment of government fees and possibility to pay the fees with the mobile payment system.
• Using mobiles for identifying the users of e-citizen, giving digital signatures portals (mobile public key infrastructure) etc.

M-Democracy services that can be offered

• Possibility to request information from government databases while on the move.
• Use mobile devices for access to government portals.
• Giving ideas, feedback and policy recommendations to authorities through a mobile device.
• Mobile voting and opinion polling, m-voting.
• Possibility to request information from government databases while on the move.
• Use mobile devices for access to government portals.
• Giving ideas, feedback and policy recommendations to authorities through a mobile device.
• Mobile opinion polling, m-voting.

For More details about Projects Implemented and Services Planned click Here